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Problem Note 56837: You are unable to save a task to the Task List for a case or subject in SAS® Enterprise Case Management

DetailsAboutRate It

SAS Enterprise Case Management might not save an item that you add to the Task List for a case or a subject. When the problem occurs, the SAS Enterprise Case Management log file contains the following error:

java.text.ParseException: Unparseable date: "date value"

The problem occurs when the date format of the web browser locale is different from the date format of the locale in the SAS® Preferences Manager. To work around the problem, ensure that the date formats of the locales are the same.



Operating System and Release Information

Product FamilyProductSystemProduct ReleaseSAS Release
ReportedFixed*ReportedFixed*
SAS SystemSAS Enterprise Case ManagementMicrosoft® Windows® for x646.26.3_M19.4 TS1M19.4 TS1M3
Microsoft Windows 8 Enterprise 32-bit6.26.3_M19.4 TS1M19.4 TS1M3
Microsoft Windows 8 Enterprise x646.26.3_M19.4 TS1M19.4 TS1M3
Microsoft Windows 8 Pro 32-bit6.26.3_M19.4 TS1M19.4 TS1M3
Microsoft Windows 8 Pro x646.26.3_M19.4 TS1M19.4 TS1M3
Microsoft Windows 8.1 Enterprise 32-bit6.26.3_M19.4 TS1M19.4 TS1M3
Microsoft Windows 8.1 Enterprise x646.26.3_M19.4 TS1M19.4 TS1M3
Microsoft Windows 8.1 Pro6.26.3_M19.4 TS1M19.4 TS1M3
Microsoft Windows 8.1 Pro 32-bit6.26.3_M19.4 TS1M19.4 TS1M3
Microsoft Windows Server 20086.26.3_M19.4 TS1M19.4 TS1M3
Microsoft Windows Server 2008 R26.26.3_M19.4 TS1M19.4 TS1M3
Microsoft Windows Server 2008 for x646.26.3_M19.4 TS1M19.4 TS1M3
Microsoft Windows Server 2012 Datacenter6.26.3_M19.4 TS1M19.4 TS1M3
Microsoft Windows Server 2012 R2 Datacenter6.26.3_M19.4 TS1M19.4 TS1M3
Microsoft Windows Server 2012 R2 Std6.26.3_M19.4 TS1M19.4 TS1M3
Microsoft Windows Server 2012 Std6.26.3_M19.4 TS1M19.4 TS1M3
Windows 7 Enterprise 32 bit6.26.3_M19.4 TS1M19.4 TS1M3
Windows 7 Enterprise x646.26.3_M19.4 TS1M19.4 TS1M3
Windows 7 Home Premium 32 bit6.26.3_M19.4 TS1M19.4 TS1M3
Windows 7 Home Premium x646.26.3_M19.4 TS1M19.4 TS1M3
Windows 7 Professional 32 bit6.26.3_M19.4 TS1M19.4 TS1M3
Windows 7 Professional x646.26.3_M19.4 TS1M19.4 TS1M3
Windows 7 Ultimate 32 bit6.26.3_M19.4 TS1M19.4 TS1M3
Windows 7 Ultimate x646.26.3_M19.4 TS1M19.4 TS1M3
64-bit Enabled AIX6.26.3_M19.4 TS1M19.4 TS1M3
64-bit Enabled Solaris6.26.3_M19.4 TS1M19.4 TS1M3
HP-UX IPF6.26.3_M19.4 TS1M19.4 TS1M3
Linux for x646.26.3_M19.4 TS1M19.4 TS1M3
Solaris for x646.26.3_M19.4 TS1M19.4 TS1M3
* For software releases that are not yet generally available, the Fixed Release is the software release in which the problem is planned to be fixed.